Situation: The client would like to create a contact in Microsoft 365 which can be listed in Global Address List and forwarded to external Email.
- Login Microsoft 365 admin center.
- Click on Users and then Contact.
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3. Click on Add a contact.
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4. Enter the contact info and external email address.
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5. You should have a contact listed in Microsoft 365 Contact.
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6. It may take time, but you should see the new contact in Global Address List.
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