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Remote Assistance provides a way for you to get the help you need when you run into problems with your computer. If you're an experienced user, you can offer an assistance remotely to  help others.

According to Windows XP help, there are three ways to use Remote Assistance, 1) using  Remote Assistance via instant messenger; 2) via e–mail; 3) via a file.

Actually, there is another option called the Offer Remote Assistance feature. This feature requires the computer of the expert user as well as the computer of the novice user (that the expert user is going to help) to be members of the same domain, or members of trusted domains.

Note: the Offer Remote Assistance policy is not available in Microsoft Windows XP Home Edition.

This article describes how to configure the Offer Remote Assistance on a Windows XP-based computer without receiving invitation.

 

How to configure Remote Assistance without sending invitation

How to use Remote Assistance without sending invitation

Unable to log you on because of an account restriction

How to modify the remote Assistance Invitation

Three ways to use Remote Assistance
   Use Remote Assistance via Instant Messaging
   Use Remote Assistance via E-Mail
   Use Remote Assistance via Sending a File