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How to configure ISA Server for Inbound Mail

You must configure ISA Server to allow inbound Internet mail for Exchange. To do that, you create a Mail Server Publishing Rule for Inbound SMTP Traffic. Please follow these steps:


1. Expand Microsoft ISA Server Management and click Firewall Policy.
2. On the Firewall Policy task pane on the Tasks tab, click Publish a Mail Server to start the New Mail Server Publishing Rule Wizard.
3. On the Welcome page of the wizard, provide a name for the rule, such as Inbound SMTP, and then click Next.
4. On the Select Access Type page, select Server-to-server communication: SMTP, NNTP and then click Next.
5. On the Select Services page, select SMTP. You may also select Secure SMTP if you want to publish your Exchange server to receive secure SMTP communication. Newgroups NNTP is for the publishing of a news server, to receive e-mail messages from newsgroups.
6. On the Select Server page, provide the IP address of the Exchange server, and then click Next. 
7. On the IP Addresses page, select the network on which ISA Server will listen for requests. Because you want to receive communication from the External network, select External, and then click Next 
8. On the Completing the New Mail Server Publishing Rule Wizard page, scroll through the rule configuration to verify that you have configured the rule correctly, and then click Finish.
9. In the ISA Server details pane, click Apply to apply the changes you have made. It will take a few moments for the changes to be applied.


To test Inbound SMTP Traffic Using Telnet


Mail servers on the Internet should now be able to connect on port 25 to your inbound SMTP server to send mail to your organization. You should test that this connectivity is working.

 

From a computer connected to the Internet, use Telnet to access your external MX record host on port 25.
For example, if an MX record in corporate DNS lists mail.chicagotech.net as the host, you would type the following at a command prompt:
telnet mail.chicagotech.net 25

In this example, you would see a response similar to the following:
220 mail.chicagotech.net Microsoft ESMTP MAIL Service, Version: 6.0.3790.0 ready at Wed, 25 Jun 2003 09:08:58 -0700

If you do not see a response from your SMTP server, try connecting to the ISA Server computer's IP address directly. If that works, it is possible that you have a DNS configuration problem.
After you confirm that you can use Telnet to access the SMTP server through ISA Server, you should be ready to receive inbound SMTP mail from the Internet. Send a test message from the Internet to someone in your organization, and verify that it arrives.

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