When using Offer Remote Assistance
to a computer running XP SP2, you get the message "The remote
server machine does not exist or is unavailable". |
Windows XP SP2 Firewall blocks offers of Remote Assistance |
Add the following
Exceptions
to the Windows
Firewall configuration:
1.
File and Print Sharing
2.
Remote Assistance
3. Programs
4. %systemroot%\system32\sessmgr.exe
5. %systemroot%\PCHEALTH\HELPCTR\Binaries\helpsvc.exe
6. TCP 135 |
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