Can’t access shared network drive because of DNS

Situation: The client has a problem to install Office 365 because of the DNS. After they changed the DNS to 8.8.8.8, they can install the Office 365. Then they can’t access shared network drive.

Troubleshooting: Changing the DNS back to the domain DNS IP addresses fixes the problem.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com