- Run Mitel Connect by double clicking on Mitel Connect icon.
- If the Mitel Connect popup for credentials, click Show advanced.
- Make sure you check Use Windows Credentials and Remember me. And other info are correct.
- Click Login to continue.
- After login, double-click on your name.
- Mitel Connect will open right pane.
- Now, you have options to switch between Desk phone and Software phone.
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Please view step by step vidoe: