To let FatPipe support to access FatPipe device, you may want to enable access to the FatPipe User Interface from the Internet. Here is how.
- Login FatPipe web utility.
- Select WAN under Interface.
- Uncheck Remote Management and SSH under Services.
- Click on Save. Note: if the Save is Gary out, it may be someone also login and you can’t save the change.
![](http://www.howtonetworking.com/blog/wp-content/uploads/2021/09/image-27-1024x385.png)