In a case you have problem to run Command Prompt because you have a problem to run it from Search bar, Windows icon or File Explorer, you have an option to run it from Task Manager. Here is how.
- Run Task Manager by right click on Taskbar.

2. In Task manager, click File>Run new task.

3. Type CMD in the Open and click OK.

4. Now, you should have Command Prompt popup

Please review this step by step video: