How to create a Contact in Microsoft 365

Situation: The client would like to create a contact in Microsoft 365 which can be listed in Global Address List and forwarded to external Email.

  1. Login Microsoft 365 admin center.
  2. Click on Users and then Contact.

3. Click on Add a contact.

4. Enter the contact info and external email address.

5. You should have a contact listed in Microsoft 365 Contact.

6. It may take time, but you should see the new contact in Global Address List.

How to clear SCOM agent cache

Situation: The client has Microsoft System center 2019. They have some issues such as servers in Pending management with status of “Installation in Progress ” and never process. Also, some SCOM agents show “gray” state. In these cases, you may want to clear SCOM agent cache by running Powershell commands.

  1. Run Powershell as administrator.
  2. Run these commands:

[powershell]
$Server = Read-Host "Please enter your server name"
$Service = Get-Service -Name HealthService -ComputerName $Server

Write-Host "`n1. Stopping the Monitoring Agent service…`n"

Stop-Service $Service

Write-Host "2. Checking the Monitoring Agent service status:

"Write-Host "`nMonitoring Agent service status: "-nonewline;
Write-Host
$Service.Status -Fore Red

Start-Sleep -s 3

Write-Host "`n3. Renaming the existing ‘Health Service State’ folder to
‘Health Service State Old’ `n

"Rename-Item -Path "\\$Server\C$\Program Files\Microsoft Monitoring
Agent\Agent\Health Service State" -NewName "Health Service State Old

"Write-Host "4. Starting the Monitoring Agent service…`n"

Start-Service $Service

Start-Sleep -s 3

Write-Host "5. Checking the Monitoring Agent service status:"

Write-Host "`nMonitoring Agent service status: "-nonewline;
Write-Host
$Service.Status -Fore Green

Write-Host "`n6. Removing the ‘Health Service State Old’ folder.

"Remove-Item -Path "\\$Server\C$\Program Files\Microsoft Monitoring
Agent\Agent\Health Service State Old" -Recurse

Write-Host "`n7. Done!"
[/powershell]

3. Restart all SCOM services.

How To Change WordPress Links To Blue Color

Situation: By default, WordPress link doesn’t have a color. This post will show you how to change it to blue color.

1. Log into the WordPress portal.

2. Click on Appearance

3. Select Customize

4. Click on Additional CSS

5. Copy

a {
color: #0031FF;

}

from here and past to Additional CSS

6. Click on Publish.

Please view this step by step video:

How to create Outlook Rule to forward email using Outlook Web App

  1. In Outlook Web App, click Settings icon

2. Click on View all Outlook settings.

3. Highlight Email and then Rules.

4. Under Rule, click on + Add new rule.

5. In Rules, enter the rule name; under Add a condition, select All messages.

6. Under Add an action, select Forward to

7. Enter external email address.

8. Click OK to save your selections and return to the new rule window.

9. Click Save to save your rule and return to the Inbox rules tab.

How to setup Outlook rule

  1. With Outlook open, click File

or In Home, click on Rules.

3. Click on Manage Rules & Alerts

or

4. in Rules and Alerts, click on New Rule.

5.Select a template, for example Highlight Move messages sent to a public group to a folder.

6. Click on people or public group.

7. Select the email address will be sent to and then OK.

8. Click Apply

How to enable email forwarding to external email address on Anti-Spam policy

Situation: The client would like to forward any emails to an internal email address to be forwarded to an external email address. By default, Microsoft 365 Anti-spam blocks this feature. You would need to enable forwarding on Anti-Spam policy. Here is how.

  1. Login Microsoft 365 using administrator account.
  2. Click on Security.

3. Under Microsoft 365 Defender, go to Policies & rules.

4. In Policies & rule, click on Threat policies.

5. In Threat policies, click on Anti-spam.

6. In Anti-spam policies, double click on Anti-spam outbound policy (Default)

7. In Anti-spam outbound policy (Default), click on Edit protection settings.

8. In Protection settings, select On – Forwarding is enabled.

9. Click Save to save the settings.

Note: If that doesn’t fix the problem, you may want to create another policy to pass by the default Anti-Spam policy. To do that,

  1. Under Anti-spam policies, click on + to Create policy. Select Outbound.

2. Enter Name and Description.

3. Enter user, or group or domain.

4. Enable Forwarding.

5. Click on Create to create the forwarding policy.

Disable Event notification on Android phone

Situation: The client keeps receiving Event notification from his Samsung phone even though he didn’t accept the event. He would like to know how to disable any events he doesn’t accept.

Resolution: 1. Open Calendar.

2. Tap on settings (3 bars)

3. Uncheck the Event under your email.

How to use Discovery Wizard to install Agent in Microsoft System Center

To Install Agent on Windows in Microsoft System Center, you may have many options. In this article, we will show you how use the Operations console to search your environment for manageable objects and then push an agent to any object that you want to monitor. 

  1. Log on to the Operations console with an account that is a member of the Operations Manager Administrators role.
  2. Click Administration.

Option 1: At the bottom of the navigation pane, click Discovery Wizard.

Option 2: Click on Configure computers and devices to manage in the reading pan.

3. In the Computer and Device Management Wizard>Discovery Type page, click on Windows computers.

4. On the Auto or Advanced? page, you have two options: Automatic computer discovery or Advanced discovery.

If you select Automatic computer discovery, click Next, and then go to step 6. If you select Advanced discovery, continue with the following steps. 

Note: Automatic computer discovery scans for Windows-based computers in the domain. Advanced discovery allows you to specify criteria for the computers that the wizard will return, such as computer names starting with Chicago.

a. Check Advanced discovery.

b. In the Computer and Device Classes list, you have 3 options: Servers and ClientsServers Only, or Clients Only.

In the Management Server list, click the management server or gateway server to discover the computers.

If you selected Servers and Clients, you can select the Verify discovered computers can be contacted check box. This is likely to increase the success rate of agent deployment, but discovery can take longer.

 Note: If the Active Directory catalog does not contain the NetBIOS names for computers in a domain, select Verify discovered computers can be contacted. Otherwise, the Browse, or Type In option fails to find computers. This affects computers in the same domain as the management server, in another domain with a full trust relationship, and in untrusted domains by using a gateway server.

c. Click Next.

 Note: The wizard can return approximately 4000 computers if Verify discovered computers can be contacted is selected, and it can return 10,000 computers if this option is not selected. Automatic computer discovery verifies that discovered computers can be contacted. A computer that is already managed by the management group is not returned.

5. On the Discovery Method page, you can locate the computers that you want to manage by either scanning or browsing Active Directory Domain Services or typing the computer names.

If you want to scan, do the following: check Scan Active Directory and then click Configure.

a. In Computers, you enter the Computer name, Owner, and role.

b. in Advanced, you can select Field such as Computer name, Description, Managed By, Name. OS, OS Version, and Phonetic Display Name.

c. In the Domain list, click the domain of the computers that you want to discover.

If you want to browse Active Directory Domain Services

  • Select Browse for, or type-in computer names, click Browse, specify the names of the computers that you want to manage, and then click OK.
    • In the Browse for, or type-in computer names box, type the computer names, separated by a semi-colon, comma, or a new line. You can use NetBIOS computer names or fully qualified domain names (FQDN).

6. Click Next, and on the Administrator Account page, do one of the following:

Select Use selected Management Server Action Account if it is not already selected.

Select Other user account, type the User name and Password, and then select the Domain from the list. If the user name is not a domain account, select This is a local computer account, not a domain account.

 Note: The account must have administrative privileges on the targeted computers. If This is a local computer account, not a domain account is selected, the management server action account will be used to perform discovery.

7. Click Discover to display the Discovery Progress page.

 Note: Computers that are already managed by the management group will not be returned by the wizard.

8. On the Select Objects to Manage page, do the following:

Select the computers that you want to be agent-managed computers.

In the Management Mode list, click Agent and then click Next.

 Note: The discovery results show virtual nodes of clusters. Do not select any virtual nodes to be managed.

9. On the Summary page, do the following:

Leave the Agent installation directory set to the default of %ProgramFiles%\Microsoft Monitoring Agent or type an installation path.

 Note: If a different Agent installation directory is specified, the root of the path must exist on the targeted computer or the agent installation fails. Subdirectories, such as \Agent, are created if they do not exist.

10. Leave Agent Action Account set to the default, Local System, or select Other and type the User namePassword, and Domain. The Agent Action Account is the default account that the agent will use to perform actions.

Click Finish.

In the Agent Management Task Status dialog box, the Status for each selected computer changes from Queued to Success; the computers are ready to be managed.

 Note: If the task fails for a computer, click the targeted computer. The reason for the failure is displayed in the Task Output text box.

11. Click Close.

Please review this step by step video: