Situation: In a case, you need to re-install or Active the DUO App, please follow thi sprocedure.
- Login duo.com
- Go to Users.
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3. For a new user, click on Add User. For an existing user who need to re-activate, click on the username.
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4. For the new user, click on Add Phone. For an existing user, click on Reactivate Duo Mobile.
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5. The user’s phone, he/she will receive a text message. Click the link on the message to follow the instruction to Activate the DUO Mobile.