If you’re using Office 365 E3, you can reset your password using the self-service password reset (SSPR) feature. Here’s how to do it:
- Go to the Microsoft 365 sign-in page and click the “Can’t access your account?” link.
- Select the “Work or school account” option and enter your Office 365 E3 email address.
- Complete the security verification process by either entering a verification code sent to your mobile phone or email address, or by answering security questions.
- Once you’ve completed the security verification process, you’ll be prompted to enter a new password.
- Enter your new password twice to confirm it, and then click the “Finish” button.
- Your Office 365 E3 password has now been reset.
If you have any issues with the SSPR process, you should contact your IT administrator for assistance.
Note: you must have two-way sync to do it.