Exporting a mailbox from Office 365 using the Compliance Center involves a series of steps. In this video, we’ll guide you through the process, from creating a content search to downloading the mailbox data. Let’s get started!
Step 1: Assign eDiscovery Manager Role
By default, a Global Administrator does not have all the permissions to export a mailbox to pst so that you need to assign eDiscovery Manager Role to yourself.
Step 2: Create a New Search
Once in the Compliance Center, click on ‘Content search’ in the left navigation pane.
Next, click on ‘New search’ to start the process.
Give your content search a name and description to easily identify it later. When you’re done, click ‘Next’.
In the Locations section, turn on ‘Exchange Mailboxes’. Click ‘Choose users, groups, or teams’ to select the mailbox you want to export. Once selected, click ‘Done’, then ‘Next’.
Here, you can define search conditions. Leave this blank to export the entire mailbox or customize based on criteria like date or subject. Click ‘Next’ when ready.
Review your search settings, then click ‘Submit’. Wait for the search to complete, refreshing the page until the status changes to ‘Completed’.
Once completed, click on the search you created in the ‘Content search’ section.
Step 3: Export the Search Results
Click ‘Actions’ and then select ‘Export Results’ to begin the export process.
Choose ‘All items, including ones that have unrecognized format’ and ‘One PST file for each mailbox’. Then click ‘Export’.
Go to the Export tab in Content search and wait for the export to complete. Refresh the status periodically—it may take some time depending on the mailbox size
Step 4: Download the PST File
Once the status is ‘Completed’, click ‘Download results’. The eDiscovery Export Tool will launch. Enter the export key found on the export page and choose the download location.
Click ‘Start’ to begin the download. When finished, navigate to your download folder to access the PST file. And that’s how you export a mailbox using the Microsoft 365 Compliance Center!.
