1. Launch FedEx Ship Manager Software.
2. Select Databases, File Maintenance.
3. To backup the data, select backup.
4. Select what to be backed up, for example Backup All.
5. keep the default backup location, c:\ProgramDataFedEx\FSM_BACKUP.
6. It starts to backup. It may take a few minute depending on your database size.
7. Navigate to c:\ProgramDataFedEx\FSM_BACKUP to check and make sure all data are backed up.
Do the same for Export, Import and Restore.