How to Configure Microsoft Teams Auto Attendants

Welcome to our quick tutorial on configuring Microsoft Teams Auto Attendants. Setting up an Auto Attendant helps route calls efficiently without needing a human operator. In this video, I’ll show you step by step how to configure an Auto Attendant in Microsoft Teams.

·  Microsoft Teams Phone Resource Account License

Each resource account requires a Microsoft Teams Phone Resource Account license. You can obtain these licenses through your Microsoft 365 subscription.

·  Assign Phone Numbers

You need to assign phone numbers to the resource accounts so that external callers can reach the auto attendant. This can be done through the Microsoft Teams admin center.

·  Permissions

Ensure that you have the necessary permissions to manage resource accounts. Typically, you’ll need Global Admin permissions in the Microsoft 365 admin center1.

·  Add and Assign Resource Accounts

Create resource accounts in the Microsoft Teams admin center. These accounts are disabled for sign-in and are used exclusively for auto attendants and call queues.

·  Configure Auto Attendant

Set up the auto attendant using the Microsoft Teams admin center. Define menu options, call routing rules, and other settings.

How to Upload Files to a Shared Google Drive Folder

To upload a file to a shared Google Drive folder from your Android phone, follow these steps:

Step 1: Ensure You Have Access to the Shared Folder

Open the Google Drive app on your Android phone.

Navigate to the Shared with me section or locate the shared folder in your Drive.

Make sure you have edit access to the shared folder. If you don’t, ask the folder owner to grant you permission.

Step 2: Upload the File

Open the Shared Folder:

Tap on the shared folder where you want to upload the file.

Tap the “+” (Add) Button:

In the bottom-right corner of the screen, tap the + button.

Select “Upload”:

From the menu that appears, choose Upload.

Choose the File:

Navigate to the file you want to upload from your phone’s storage (e.g., Photos, Downloads, or another folder).

Tap on the file to select it.

Wait for the Upload to Complete:

The file will begin uploading to the shared folder. You’ll see a progress indicator.

Step 3: Verify the Upload

Once the upload is complete, the file will appear in the shared folder.

You can open the shared folder to confirm that the file has been uploaded successfully.

Alternative Method: Using the Files App

Open your phone’s Files app (or any file manager).

Locate the file you want to upload.

Tap and hold the file, then select Share or Send.

Choose Save to Drive from the sharing options.

Select the shared folder as the destination and tap Save.

Tips:

Ensure you have a stable internet connection for smooth uploading.

If the shared folder doesn’t appear in your Drive, ask the owner to share it with you again.

You can also use the Google Drive website on your phone’s browser if the app isn’t working.

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