How to collect GloablProtect longs in Windows or Mac

  1. Open the GlobalProtect app
  2. Open the menu button
  3. Choose Settings
  4. Go to the Troubleshooting tab
  5. Click the Collect Logs button
  6. When the process completes, click Open Folder to view the collected log package (GlobalProtectLogs.zip), which you can email to the ITS Service Desk for troubleshooting

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com