Configure the TeamViewer connector
To provide remote assistance to devices, configure the Intune TeamViewer connector using the following steps:
- Sign in to the Microsoft Intune admin center.
- Select Tenant administration > Connectors and tokens > TeamViewer Connector.
- Select Connect, and accept the license agreement.
- Select Log in to TeamViewer to authorize.
- A web page opens to the TeamViewer site. Enter your TeamViewer license credentials, and then Sign In.
Remotely administer a device
After the connector is configured, you’re ready to remotely administer a device.
- In the the Microsoft Intune admin center.
- Select Devices > All devices.
- From the list, select the device that you want to remotely administer > New Remote Assistance Session. You may have to select the three dots (…) to see this option.
- After Intune connects to the TeamViewer service, you’ll see some information about the device. Connect to start the remote session.