If you’re having issues with Teams or need a fresh start, this guide is for you. Let’s get started!
Step 1: Uninstall Microsoft Teams
First, we need to uninstall any existing versions of Microsoft Teams. Open your Settings by pressing Windows + I, then click on ‘Apps.’ And then ‘Install apps’. Scroll down to find ‘Microsoft Teams.’ Click on three dots and hit ‘Uninstall.’
Don’t forget to uninstall the ‘Teams Machine-Wide Installer’ if you see it listed. This will ensure a clean reinstall later.
Step 2: Clear Teams Cache (Optional)
For the best results, clear the Teams cache. Press Windows + R, type %appdata%\Microsoft\Teams for Classic Teams, and press Enter. If you are using new Teams, type %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams. Delete everything in this folder to remove old settings and cached data.
Step 3: Download and Reinstall Microsoft Teams
Now, it’s time to reinstall Microsoft Teams. Go to the official Microsoft Teams download page. https://www.microsoft.com/en-us/microsoft-teams/download-app.
Once downloaded, run the installer and follow the prompts to complete the installation.
Step 4: Sign In and Test
Finally, open Teams and sign in using your work or school account credentials. Your chats, channels, and settings should sync automatically, and you’re all set!
