Author: Bob Lin

Welcome to our quick tutorial on configuring Microsoft Teams Auto Attendants. Setting up an Auto Attendant helps route calls efficiently without needing a human operator. In this video, I’ll show you step by step how to configure an Auto Attendant in Microsoft Teams.

·  Microsoft Teams Phone Resource Account License

Each resource account requires a Microsoft Teams Phone Resource Account license. You can obtain these licenses through your Microsoft 365 subscription.

·  Assign Phone Numbers

You need to assign phone numbers to the resource accounts so that external callers can reach the auto attendant. This can be done through the Microsoft Teams admin center.

·  Permissions

Ensure that you have the necessary permissions to manage resource accounts. Typically, you’ll need Global Admin permissions in the Microsoft 365 admin center1.

·  Add and Assign Resource Accounts

Create resource accounts in the Microsoft Teams admin center. These accounts are disabled for sign-in and are used exclusively for auto attendants and call queues.

·  Configure Auto Attendant

Set up the auto attendant using the Microsoft Teams admin center. Define menu options, call routing rules, and other settings.

To upload a file to a shared Google Drive folder from your Android phone, follow these steps:

Step 1: Ensure You Have Access to the Shared Folder

Open the Google Drive app on your Android phone.

Navigate to the Shared with me section or locate the shared folder in your Drive.

Make sure you have edit access to the shared folder. If you don’t, ask the folder owner to grant you permission.

Step 2: Upload the File

Open the Shared Folder:

Tap on the shared folder where you want to upload the file.

Tap the “+” (Add) Button:

In the bottom-right corner of the screen, tap the + button.

Select “Upload”:

From the menu that appears, choose Upload.

Choose the File:

Navigate to the file you want to upload from your phone’s storage (e.g., Photos, Downloads, or another folder).

Tap on the file to select it.

Wait for the Upload to Complete:

The file will begin uploading to the shared folder. You’ll see a progress indicator.

Step 3: Verify the Upload

Once the upload is complete, the file will appear in the shared folder.

You can open the shared folder to confirm that the file has been uploaded successfully.

Alternative Method: Using the Files App

Open your phone’s Files app (or any file manager).

Locate the file you want to upload.

Tap and hold the file, then select Share or Send.

Choose Save to Drive from the sharing options.

Select the shared folder as the destination and tap Save.

Tips:

Ensure you have a stable internet connection for smooth uploading.

If the shared folder doesn’t appear in your Drive, ask the owner to share it with you again.

You can also use the Google Drive website on your phone’s browser if the app isn’t working.

https://youtube.com/shorts/DgK4nQ4saWA

Sign in to the Admin Center: Go to the Microsoft 365 Admin Center and sign in with your admin credentials.

Go to Users: Select Users from the left-hand navigation panel, then choose Active users.

Select the User: Find the user whose authentication methods you want to update and click on their name.

Navigate to Authentication Methods: Click on the Authentication methods tab.

Add or Change Methods: Here, you can add, change, or remove the user’s authentication methods (e.g., phone number, email). To add a method, click Add method, select the type, and enter the required information.

Save Changes: Once you’ve made the necessary changes, make sure to save your changes.

https://youtube.com/shorts/mHTlZ6ddtNk

Log into your Office 365 Account: Go to office.com and sign in with your credentials.

Access Your Account Settings: Click on your avatar in the top right corner and select View account.

Navigate to Security Info: Under the Security info section, choose Update info. This will take you to the page where you can manage your authentication methods.

Edit Your Authentication Method: From here, you can add, remove, or change your phone number, email, or app used for authentication. You’ll see options to set up multi-factor authentication (MFA) if it’s not already configured1.

Save Your Changes: Once you’ve updated the desired information, make sure to click Save to apply the changes.

https://youtube.com/shorts/udw0h-EzCDI

Hi there! In this quick tutorial, we’ll show you how to check the size of your Microsoft SharePoint site. Let’s get started!

First, log in to your Office 365 account and navigate to the SharePoint admin center.

Once you’re in the admin center, click on ‘Active sites’ under the ‘Sites’ section.

Here, you’ll see a list of all your active sites along with their storage metrics, including used storage and available storage.

Click on any site to view more detailed information about its storage usage, such as the size of each document library and list.

And that’s it! You’ve successfully checked the size of your SharePoint site. Thanks for watching, and don’t forget to subscribe for more quick tips!

https://youtube.com/shorts/PqAoYH6Bc5Q

Using the Screenshot Toolbar

1. Press Shift + Command + 5: This will open the Screenshot toolbar.
2. Select “Record Entire Screen” or “Record Selected Portion”: Choose the option that suits your needs.
3. Click “Options”: Adjust settings like microphone selection and mouse clicks.
4. Click “Record”: Start your screen recording.
5. Click the “Stop” button in the menu bar or press Command + Control + Esc to stop recording.
6. Save or edit your recording: The recording will automatically be saved to your desktop.

Using QuickTime Player

1. Open QuickTime Player: You can find it in your Applications folder.
2. Go to File > New Screen Recording: This will open the Screen Recording window.
3. Click the arrow next to the Record button: Choose your recording settings.
4. Click “Record”: Start your screen recording.
5. Click the “Stop” button in the menu bar or press Command + Control + Esc to stop recording.
6. Save or edit your recording: QuickTime Player will automatically open the recording.

You can check the outage status for T-Mobile, AT&T, and Verizon on the following websites:

• T-Mobile: You can visit the T-Mobile Outage Map or check the status on Downdetector.
• AT&T: You can visit the AT&T Service Outage Information page or check the status on Downdetector.
• Verizon: You can check the status on Downdetector as well.

Microsoft Quick Assist is a built-in Windows tool that allows you to give or receive technical assistance remotely. It’s perfect for helping friends, family, or colleagues troubleshoot issues without being physically present.

Now, let’s see how to use Quick Assist in just a few easy steps.

1.            Open Quick Assist by typing ‘Quick Assist,’ in the search bar and select the app from the results.

2.            For assistant, choose Help someone. Give the code to the person who needs help.

3. For the person who needs help, enter the code and then click on Submit under Get Help. ,

4. This establishes a secure connection

5.            Assistant can choose to take full control of their device or just view their screen to provide guidance.

Set Up Remote Access:

On both computers, open Google Chrome and go to the Chrome Remote Desktop website.

Click on “Set up remote access” and follow the instructions to install the Chrome Remote Desktop extension.

Give your computer a name and set up a six-digit PIN for security.

Connect to the Remote Computer:

On the computer you want to access remotely, open Chrome and go to the Chrome Remote Desktop website.

Log in with the same Google account used to set up remote access.

Select the computer you want to connect to and enter the PIN.

Upload Files:

Once connected, click the arrow icon on the right side to expand the sidebar

In the File Transfer column, click “Upload file” and select the file you want to upload from your local computer

Download Files:

In the File Transfer column, click “Download file” to download the file from the remote computer to your local computer.

Disconnect:

When you’re done, simply close the Chrome Remote Desktop tab to end the session.

1. Launch FedEx Ship Manager Software.

2. Select Databases, File Maintenance.

3. To backup the data, select backup.

4. Select what to be backed up, for example Backup All.

5. keep the default backup location, c:\ProgramDataFedEx\FSM_BACKUP.

6. It starts to backup. It may take a few minute depending on your database size.

7. Navigate to c:\ProgramDataFedEx\FSM_BACKUP to check and make sure all data are backed up.

Do the same for Export, Import and Restore.