Author: Bob Lin

In Norway, some gas stations, particularly those in more rural or remote areas, only accept specific types of payment methods or cards. This issue may occur for several reasons:

1. Lack of International Payment Support

Some gas stations in Norway, especially unmanned or automated ones, may only accept local payment systems or cards that use Norwegian networks like BankAxept, which is commonly used in the country. These stations might not support international debit or credit cards, including Visa, Mastercard, or American Express.

2. Unmanned Stations with Limited Payment Options

Many gas stations in Norway are unmanned, meaning they rely on self-service payment machines, which may not be equipped to handle all card types, particularly foreign cards. Some stations might also require chip and PIN rather than magnetic stripe or contactless payments, which can limit the usability of certain cards.

3. Pre-Authorization Issues

In some cases, foreign cards might fail because gas stations often require a pre-authorization for a certain amount (for example, NOK 1,000 or more) before dispensing fuel. If your bank or card issuer rejects or flags the pre-authorization, the payment might not go through. This can happen especially with prepaid cards or if your card has tight spending limits or restrictions.

4. Card Acceptance Policy

Some gas stations might have specific agreements with certain card issuers. They may only accept particular card brands (e.g., local debit cards) or certain credit card networks, leaving international cardholders unable to pay.

5. Outdated Payment Terminals

In rural areas, gas stations might have older payment terminals that do not support the latest international payment processing systems, leading to card rejections.

Solutions:

• Carry Cash: Having some Norwegian kroner (NOK) on hand can help, especially in more remote areas.
• Use Norwegian Payment Apps: Consider downloading local payment apps like Vipps (widely used in Norway) if you plan to stay longer.
• Plan Ahead: If you know you’re heading to a remote area, check if there are specific payment methods accepted at the gas stations.
• Check with Your Bank: Inform your bank or card issuer about your travel plans to ensure your card is authorized for foreign transactions and large pre-authorizations.

To check the size of each mailbox in Microsoft Exchange or Office 365 using PowerShell, follow these steps:

1. Open PowerShell as Administrator

For Office 365, you’ll need to use the Exchange Online PowerShell module.

2. Connect to Exchange Online (Office 365)

Use the following commands to connect to Office 365:

powershellCopy code$UserCredential = Get-Credential
Connect-ExchangeOnline -UserPrincipalName $UserCredential.UserName -ShowProgress $true

If you’re using an on-premises Exchange server, skip this step and proceed with the next.

3. Run PowerShell Commands to Check Mailbox Size

After connecting, use one of the following commands depending on what information you need.

3.1 Check Mailbox Size for All Users

This command will list the mailbox sizes for all users:

powershellCopy codeGet-Mailbox -ResultSize Unlimited | Get-MailboxStatistics | Select DisplayName, TotalItemSize, ItemCount | Sort-Object TotalItemSize -Descending

• DisplayName: Shows the mailbox owner’s name.
• TotalItemSize: Displays the size of the mailbox.
• ItemCount: Shows the number of items in the mailbox.

3.2 Check Mailbox Size for a Specific User

To check the mailbox size for a specific user, use their email address:

powershellCopy codeGet-MailboxStatistics -Identity "user@example.com" | Select DisplayName, TotalItemSize, ItemCount

Replace user@example.com with the user’s actual email address.

3.3 Export Mailbox Size to CSV

If you want to export the results to a CSV file for further analysis, use the following command:

powershellCopy codeGet-Mailbox -ResultSize Unlimited | Get-MailboxStatistics | Select DisplayName, TotalItemSize, ItemCount | Sort-Object TotalItemSize -Descending | Export-Csv -Path "C:\MailboxSizeReport.csv" -NoTypeInformation

This will generate a CSV file (MailboxSizeReport.csv) in the specified directory.

4. Disconnect from Exchange Online

Once you’ve finished, disconnect from Exchange Online:

powershellCopy codeDisconnect-ExchangeOnline -Confirm:$false

Additional Notes:

• If you’re using on-premises Exchange, you don’t need to connect to Exchange Online; simply open PowerShell on the Exchange server and use the same Get-MailboxStatistics cmdlet.
• You can modify the script to filter by date, mailbox database, or other attributes depending on your needs.

Yes, you can safely delete Windows Update installation files to free up disk space. These files are stored on your system after Windows updates are downloaded and installed. Here’s how to delete them:

Method 1: Using Disk Cleanup

Windows has a built-in tool called Disk Cleanup that you can use to remove Windows Update installation files. Here’s how to do it:

1. Open Disk Cleanup:
   • Press Windows + S and type Disk Cleanup, then select the app.
2. Select Drive:
   • Choose the drive where Windows is installed (usually C:) and click OK.
3. Clean Up System Files:
   • In the Disk Cleanup window, click Clean up system files (you may be prompted for administrator approval).
   • The tool will rescan for system files you can clean.
4. Select Windows Update Cleanup:
   • Scroll down the list and check the box for Windows Update Cleanup.
   • Optionally, you can also select Delivery Optimization Files and other items you no longer need (such as Temporary Files, Downloaded Program Files, or Recycle Bin contents).
5. Start Cleanup:
   • Click OK, then Delete Files to start the cleanup process.
   • This will delete old Windows Update files, freeing up disk space.

Method 2: Manually Delete Windows Update Files

You can also manually delete Windows Update files from the SoftwareDistribution folder.

1. Stop Windows Update Service:
   • Open Command Prompt as Administrator (Windows + X, then select Command Prompt (Admin) or Windows Terminal).
   • Type the following command to stop the Windows Update service:arduinoCopy codenet stop wuauserv
   • Press Enter.
2. Delete the Update Files:
   • Navigate to C:\Windows\SoftwareDistribution\Download.
   • Select all files and folders within the Download folder and delete them.
   • You can press Ctrl + A to select all, then press Delete.
3. Restart Windows Update Service:
   • After deleting the files, restart the Windows Update service with the following command:sqlCopy codenet start wuauserv
   • Press Enter.

Method 3: Using Storage Sense (Windows 10/11)

Windows 10 and 11 offer Storage Sense, which automatically manages disk space, including cleaning up old Windows Update files.

1. Open Storage Settings:
   • Go to Settings > System > Storage.
2. Turn on Storage Sense:
   • Toggle Storage Sense on. This feature will automatically clean up temporary files, including Windows Update files, when disk space is low.
3. Configure Storage Sense:
   • Click Configure Storage Sense or run it now.
   • Under Temporary Files, check Delete Windows Update Cleanup and other options as needed.
   • Set the frequency for automatic cleanup.

Important Considerations:

• Deleting Update Files Will Not Remove Installed Updates: The update files you delete are only temporary installation files. The actual updates applied to your system will remain intact.
• Reclaiming Space: Deleting Windows Update files can free up several gigabytes of disk space, especially after major updates like feature updates.
• Backup Important Data: Before performing any large-scale file deletions, it’s always a good practice to back up important data in case something goes wrong.

By following these methods, you can safely delete Windows Update installation files and free up valuable disk space on your system.

In Exchange, some logs can be manually deleted without shutting down the server, but it’s important to know which logs are safe to delete and which are critical for system operation. Here’s a breakdown of the types of logs and which ones can be safely deleted:

1. IIS Logs (Safe to Delete)

• Location: C:\inetpub\logs\LogFiles
• Purpose: These logs track client requests and server responses for the web-based services in Exchange, such as OWA (Outlook Web App).
• Safe to Delete: These can be safely deleted as they are purely informational. Deleting them will free up space, but they will be recreated as new logs.

2. Exchange Message Tracking Logs (Safe to Delete)

• Location: C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\MessageTracking
• Purpose: These logs provide detailed information on email traffic (who sent, who received, time, etc.).
• Safe to Delete: You can delete these logs, but they are useful for troubleshooting mail flow issues. If you’re running low on space and don’t need them, you can safely remove older logs.

3. Exchange Protocol Logs (Safe to Delete)

• Location:
  • Transport logs: C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\ProtocolLog\SmtpSend
  • Receive logs: C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\ProtocolLog\SmtpReceive
• Purpose: These logs track SMTP communications and are primarily used for diagnosing email issues.
• Safe to Delete: You can delete older logs if disk space is an issue, but keep in mind they are useful for diagnosing email issues.

4. Exchange Connectivity Logs (Safe to Delete)

• Location: C:\Program Files\Microsoft\Exchange Server\V15\Logging\HttpProxy\
• Purpose: These logs track the connection between Exchange and its clients (e.g., Outlook, mobile devices).
• Safe to Delete: These logs can be deleted, though it may affect your ability to troubleshoot connection problems.

5. Diagnostic Logs (Safe to Delete)

• Location: C:\Program Files\Microsoft\Exchange Server\V15\Logging\Diagnostics\
• Purpose: These logs store diagnostic information used to troubleshoot Exchange performance issues.
• Safe to Delete: You can safely delete older diagnostic logs to free up space.

6. Exchange Transaction Logs (Do NOT Delete Manually)

• Location: Typically found in the same directory as your .edb database files.
• Purpose: Transaction logs are critical to the operation of Exchange. They store every change made to the database and are committed to the database during backups.
• Do NOT Delete Manually: Never delete these logs manually. Doing so can corrupt your database. Instead, let Exchange manage these logs by ensuring regular backups are taken. A backup process will truncate (delete) committed logs.

7. Unified Messaging Logs (Safe to Delete)

• Location: C:\Program Files\Microsoft\Exchange Server\V15\UnifiedMessaging\voicemail\Logs
• Purpose: These logs store information related to Exchange’s Unified Messaging service, such as voicemail processing.
• Safe to Delete: You can delete older logs if they are no longer needed.

Steps to Safely Delete Logs:

1. Stop Affected Services (Optional): For some logs, like IIS or Message Tracking logs, you may want to temporarily stop the corresponding services before deleting the logs.
2. Create a Backup: It’s always a good idea to back up any critical logs before deletion, in case they are needed later for troubleshooting.
3. Automate the Process: Consider setting up a scheduled task to automatically delete old logs to prevent running into space issues again.

Logs You Should Not Manually Delete:

• Transaction Logs: Managed by the backup process and critical to Exchange functionality.
• Database Logs: Used for data integrity and cannot be manually removed without risking corruption.

If you’re low on space, you should focus on IIS logs, Message Tracking logs, Protocol logs, and other informational logs, as they are safe to delete manually.

Exporting emails as a PST file from Exchange 2016 can be done using the Exchange Management Shell (EMS) with the New-MailboxExportRequest cmdlet. Here’s a step-by-step guide:

Prerequisites:

1. Permissions: You need to be a member of the “Mailbox Import Export” role group. By default, this role isn’t assigned, so you’ll need to assign it.To assign the role:powershellCopy codeNew-ManagementRoleAssignment -Role "Mailbox Import Export" -User "YourUsername"
2. File Share: You need a network share where the PST files will be saved. Ensure that the Exchange Trusted Subsystem has read/write permissions to this share.

Step-by-Step Guide:

1. Create a Network Share:

• Create a folder on a file server (e.g., \\FileServer\PSTExports).
• Share the folder and give the “Exchange Trusted Subsystem” group read/write access.

2. Open Exchange Management Shell:

• Launch the Exchange Management Shell as an administrator.

3. Export Mailbox to PST:

• Use the New-MailboxExportRequest cmdlet to export a mailbox to a PST file.

Example Command:

powershellCopy codeNew-MailboxExportRequest -Mailbox "UserMailbox" -FilePath "\\FileServer\PSTExports\UserMailbox.pst"

• Replace "UserMailbox" with the actual mailbox name.
• Replace \\FileServer\PSTExports\UserMailbox.pst with the actual path to the network share where you want to save the PST file.

4. Monitor the Export Request:

• You can check the status of the export request using the Get-MailboxExportRequest cmdlet.

Example Command:

powershellCopy codeGet-MailboxExportRequest

• To see detailed information about a specific export request, you can use:

powershellCopy codeGet-MailboxExportRequest -Mailbox "UserMailbox" | Get-MailboxExportRequestStatistics

5. Complete the Export:

• Once the export is complete, you can find the PST file in the specified network share.

6. Remove the Export Request:

• After the export is complete and you’ve verified the PST file, you can remove the export request.

Example Command:

powershellCopy codeRemove-MailboxExportRequest -Mailbox "UserMailbox"

Additional Considerations:

• Exporting Specific Items: You can filter the items to export based on date, folder, or other criteria using parameters like -ContentFilter or -IncludeFolders.Example to export only emails from a specific date range:powershellCopy codeNew-MailboxExportRequest -Mailbox "UserMailbox" -ContentFilter {(Received -ge '01/01/2023') -and (Received -le '01/31/2023')} -FilePath "\\FileServer\PSTExports\UserMailbox.pst"
• Handling Large Mailboxes: For very large mailboxes, the export process might take some time. Ensure the file share has sufficient space.

Following these steps will allow you to export mailboxes to PST files from Exchange 2016 efficiently.

You can lso export mailboxes to PST files using the Exchange Admin Center (EAC) in Exchange 2016. Here’s how you can do it:Step-by-Step Guide to Exporting Mailboxes to PST via EAC:

1. Assign Permissions:

• Before you can export mailboxes, ensure that your account has the necessary permissions. You need to be a member of the “Mailbox Import Export” role group.

To assign the role:

powershellCopy codeNew-ManagementRoleAssignment -Role "Mailbox Import Export" -User "YourUsername"

2. Create a Network Share:

• Create a shared folder on a file server where the PST files will be saved (e.g., \\FileServer\PSTExports).
• Ensure the “Exchange Trusted Subsystem” has read/write access to this folder.

3. Access the Exchange Admin Center (EAC):

• Open a web browser and navigate to the EAC:arduinoCopy codehttps://<ExchangeServerName>/ecp
• Log in with your administrator credentials.

4. Navigate to Mailbox Export Requests:

• In the EAC, go to “Recipients” on the left-hand side.
• Click on “Mailboxes”.
• Select the mailbox you want to export.
• In the right-hand pane, under “More options”, click on “Export to a PST file”.

5. Configure Export Settings:

• Export Options:
  • Export only the contents of this mailbox: This option exports all the content of the mailbox.
  • Export only the contents of this mailbox’s archive: If the mailbox has an archive, you can export just the archive contents.
• File Path:
  • Enter the path to the network share where the PST file will be saved (e.g., \\FileServer\PSTExports\UserMailbox.pst).
• Confirm Settings:
  • Review your settings and then click “Next”.

6. Start the Export:

• The export request will start, and you’ll see a message indicating that the export process has been initiated.

7. Monitor the Export Process:

• You can monitor the status of the export request in the EAC under “Recipients” > “Mailbox” > “Mailbox Export Requests”.
• The status will update as the export progresses (e.g., “In Progress”, “Completed”).

8. Complete the Process:

• Once the export is complete, you can find the PST file in the specified network share.

9. Cleanup:

• After verifying the PST file, you can remove the export request from the “Mailbox Export Requests” section in the EAC.

Additional Considerations:

• Exporting Multiple Mailboxes: If you need to export multiple mailboxes, you’ll need to repeat the process for each one.
• Filters: Unlike the Exchange Management Shell, the EAC does not offer as many filtering options (e.g., by date or folder). For advanced filtering, you might need to use the Shell.

Using the EAC provides a more user-friendly, GUI-based method for exporting mailboxes to PST files, making it ideal if you’re not as comfortable with PowerShell commands.

Sending bulk emails to over 7,000 people can be effective for reaching a large audience, but it requires careful consideration to ensure compliance with legal regulations, avoid being marked as spam, and protect your email server’s reputation. Here are some important factors to consider before proceeding:

1. Compliance with Regulations:

• CAN-SPAM Act (U.S.): Ensure that your emails comply with the CAN-SPAM Act, which includes requirements like providing a clear opt-out mechanism, not using deceptive subject lines, and including the sender’s physical address.
• GDPR (EU): If your recipients are in the European Union, you must comply with GDPR, which requires explicit consent from recipients before sending marketing emails.
• Other Jurisdictions: Be aware of local laws in other regions where your recipients might be located, such as CASL in Canada or Australia’s Spam Act.

2. Use a Reputable Email Marketing Service:

• Instead of sending bulk emails directly from your server, consider using a reputable email marketing service like Mailchimp, SendGrid, Constant Contact, or MailerLite. These platforms are designed to handle large email campaigns, offer templates, and provide analytics to track engagement.
• Benefits: These services help manage compliance, reduce the risk of being marked as spam, and provide tools to segment your audience and personalize messages.

3. Segmentation and Personalization:

• Segment Your Audience: Break down your list into smaller segments based on criteria like location, purchase history, or engagement level. This allows you to tailor your message to different groups, increasing relevance and reducing the likelihood of your emails being marked as spam.
• Personalize Content: Personalized emails have higher open and click-through rates. Use merge tags to include the recipient’s name or customize content based on their preferences.

4. Managing Unsubscribes and Bounces:

• Ensure that your email includes an easy way for recipients to unsubscribe. This is not only a legal requirement but also helps maintain a healthy email list.
• Monitor bounce rates. High bounce rates can harm your sender reputation, leading to your emails being blocked or sent to spam. Clean your email list regularly to remove invalid addresses.

5. Throttling the Send Rate:

• If you’re sending emails directly from your own server, consider throttling the send rate to avoid overwhelming your server and triggering spam filters. This can be done by sending emails in smaller batches over a period of time.
• Example: Instead of sending all 7,000 emails at once, send them in batches of 500 per hour.

6. Email Content:

• Avoid Spam Triggers: Be cautious with your email content to avoid spam filters. Avoid using all caps, excessive punctuation, or overly promotional language.
• Include a Clear Call-to-Action (CTA): Make sure your email has a clear and compelling CTA that directs recipients to take the desired action.

7. Monitor Performance:

• After sending the emails, monitor key metrics such as open rates, click-through rates, bounce rates, and unsubscribe rates. This data will help you assess the effectiveness of your campaign and make necessary adjustments.

8. Consider Alternatives:

• Social Media Campaigns: In addition to email, consider using social media to reach a larger audience.
• SMS Marketing: For urgent or time-sensitive messages, SMS marketing might be more effective.

Risks:

• Spam Complaints: Sending a large number of emails, especially if they are unsolicited, can lead to spam complaints, damaging your sender reputation.
• Blacklisting: Your domain or IP address could be blacklisted if too many recipients mark your emails as spam or if your emails have high bounce rates.
• Server Load: Sending a large volume of emails at once can overload your email server, leading to delays or failures in delivery.

By following these guidelines, you can effectively and responsibly send bulk emails to a large audience while minimizing the risks associated with bulk emailing.

If you’re having issues with Teams or need a fresh start, this guide is for you. Let’s get started!

Step 1: Uninstall Microsoft Teams

First, we need to uninstall any existing versions of Microsoft Teams. Open your Settings by pressing Windows + I, then click on ‘Apps.’ And then ‘Install apps’. Scroll down to find ‘Microsoft Teams.’ Click on three dots and hit ‘Uninstall.’

Don’t forget to uninstall the ‘Teams Machine-Wide Installer’ if you see it listed. This will ensure a clean reinstall later.

Step 2: Clear Teams Cache (Optional)

For the best results, clear the Teams cache. Press Windows + R, type %appdata%\Microsoft\Teams for Classic Teams, and press Enter. If you are using new Teams, type %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams. Delete everything in this folder to remove old settings and cached data.

Step 3: Download and Reinstall Microsoft Teams

Now, it’s time to reinstall Microsoft Teams. Go to the official Microsoft Teams download page. https://www.microsoft.com/en-us/microsoft-teams/download-app.

Once downloaded, run the installer and follow the prompts to complete the installation.

Step 4: Sign In and Test

Finally, open Teams and sign in using your work or school account credentials. Your chats, channels, and settings should sync automatically, and you’re all set!

Exporting SharePoint from Office 365 using the Compliance Center involves a series of steps. In this article, we’ll guide you through the process, from creating a content search to downloading the SharePoint data. Let’s get started!

Step 1: Assign eDiscovery Manager Role.
By default, a Global Administrator does not have all the permissions to export a mailbox to pst so that you need to assign eDiscovery Manager Role to yourself.

First, sign in to the compliance portal https://purview.microsoft.com/ using an account that has the necessary permissions to assign roles. You must be a member of the Organization Management role group or have the Role Management role.

In the left pane, click on the Settings.
Then Role groups.
If you use the old Compliance portal, navigate to Roles & scopes and select Permissions. On the Permissions page, under Microsoft Purview solutions, click on ‘Roles’.
If you don’t see Role groups or Permissions, it means you are missing the Role Management role.
On the Role groups page, find and select ‘eDiscovery Manager’. This is the primary role group for managing eDiscovery tasks.

In the eDiscovery Manager pane, you can assign users to two subgroups: eDiscovery Manager and eDiscovery Administrator.
To assign a user as an eDiscovery Manager, click ‘Choose users’ in Manage eDiscovery Manager,
then choose ‘Select users’. Search for the user you want to add, select them, and click ‘Next’.
To assign a user as an eDiscovery Administrator, repeat the process but choose the Administrator role group. Administrators have broader access and can manage any case within the organization.
Once all users are added, review your changes, and click ‘Save’. Your selected users now have the assigned eDiscovery permissions.

Step 2: Create a New Search
Once in the Compliance Center, click on ‘Content search’ in the left navigation pane.
Next, click on ‘New search’ to start the process.
Give your content search a name and description to easily identify it later. When you’re done, click ‘Next’.
In the Locations section, turn on ‘SharePoint sites’. Click ‘Choose sites’ to select the SharePoint sites you want to export. Once selected, click ‘Add’, then ‘Next’.
Here, you can define search conditions. Leave this blank to export the entire mailbox or customize based on criteria like date or subject. Click ‘Next’ when ready.
Review your search settings, then click ‘Submit’. Wait for the search to complete, refreshing the page until the status changes to ‘Completed’.
Once completed, click on the search you created in the ‘Content search’ section.

Step 3: Export the Search Results
Click ‘Actions’ and then select ‘Export Results’ to begin the export process.
Choose ‘All items, including ones that have unrecognized format’. Then click ‘Export’.
Go to the Export tab in Content search and wait for the export to complete. Refresh the status periodically—it may take some time depending on the SharePoint size.

Step 4: Download the SharePoint data
Once the status is ‘Completed’, click ‘Content search’., and then ‘Export’.
Also, click on Copy to clipboard to copy the export key.
The eDiscovery Export Tool will launch. Enter the export key found on the export page and choose the download location.
Click ‘Start’ to begin the download. When finished, navigate to your download folder to access the SharePoint file. And that’s how you export a SharePoint using the Microsoft 365 Compliance Center!

Exporting OneDrive from Office 365 using the Compliance Center involves a series of steps. In this article, we’ll guide you through the process, from creating a content search to downloading the OneDrive data. Let’s get started!

Step 1: Assign eDiscovery Manager Role.
By default, a Global Administrator does not have all the permissions to export a mailbox to pst so that you need to assign eDiscovery Manager Role to yourself.

First, sign in to the compliance portal https://purview.microsoft.com/ using an account that has the necessary permissions to assign roles. You must be a member of the Organization Management role group or have the Role Management role.

In the left pane, click on the Settings.
Then Role groups.
If you use the old Compliance portal, navigate to Roles & scopes and select Permissions. On the Permissions page, under Microsoft Purview solutions, click on ‘Roles’.
If you don’t see Role groups or Permissions, it means you are missing the Role Management role.
On the Role groups page, find and select ‘eDiscovery Manager’. This is the primary role group for managing eDiscovery tasks.

In the eDiscovery Manager pane, you can assign users to two subgroups: eDiscovery Manager and eDiscovery Administrator.
To assign a user as an eDiscovery Manager, click ‘Choose users’ in Manage eDiscovery Manager,
then choose ‘Select users’. Search for the user you want to add, select them, and click ‘Next’.
To assign a user as an eDiscovery Administrator, repeat the process but choose the Administrator role group. Administrators have broader access and can manage any case within the organization.
Once all users are added, review your changes, and click ‘Save’. Your selected users now have the assigned eDiscovery permissions.

Step 2: Create a New Search
Once in the Compliance Center, click on ‘Content search’ in the left navigation pane.
Next, click on ‘New search’ to start the process.
Give your content search a name and description to easily identify it later. When you’re done, click ‘Next’.
In the Locations section, turn on ‘SharePoint sites’. Click ‘Choose sites’ to select the SharePoint sites you want to export. Once selected, click ‘Add’, then ‘Next’.
Here, you can define search conditions. Leave this blank to export the entire mailbox or customize based on criteria like date or subject. Click ‘Next’ when ready.
Review your search settings, then click ‘Submit’. Wait for the search to complete, refreshing the page until the status changes to ‘Completed’.
Once completed, click on the search you created in the ‘Content search’ section.

Step 3: Export the Search Results
Click ‘Actions’ and then select ‘Export Results’ to begin the export process.
Choose ‘All items, including ones that have unrecognized format’. Then click ‘Export’.
Go to the Export tab in Content search and wait for the export to complete. Refresh the status periodically—it may take some time depending on the OneDrive size

Step 4: Download the OneDrive data
Once the status is ‘Completed’, click ‘Content search’., and then ‘Export’.
Also, click on Copy to clipboard to copy the export key.
The eDiscovery Export Tool will launch. Enter the export key found on the export page and choose the download location.
Click ‘Start’ to begin the download. When finished, navigate to your download folder to access the OneDrive file. And that’s how you export a OneDrive using the Microsoft 365 Compliance Center!

Exporting a mailbox from Office 365 using the Compliance Center involves a series of steps. In this video, we’ll guide you through the process, from creating a content search to downloading the mailbox data. Let’s get started!

Step 1: Assign eDiscovery Manager Role

By default, a Global Administrator does not have all the permissions to export a mailbox to pst so that you need to assign eDiscovery Manager Role to yourself.

Step 2: Create a New Search

Once in the Compliance Center, click on ‘Content search’ in the left navigation pane.

Next, click on ‘New search’ to start the process.

Give your content search a name and description to easily identify it later. When you’re done, click ‘Next’.

In the Locations section, turn on ‘Exchange Mailboxes’. Click ‘Choose users, groups, or teams’ to select the mailbox you want to export. Once selected, click ‘Done’, then ‘Next’.

Here, you can define search conditions. Leave this blank to export the entire mailbox or customize based on criteria like date or subject. Click ‘Next’ when ready.

Review your search settings, then click ‘Submit’. Wait for the search to complete, refreshing the page until the status changes to ‘Completed’.

Once completed, click on the search you created in the ‘Content search’ section.

Step 3: Export the Search Results
Click ‘Actions’ and then select ‘Export Results’ to begin the export process.

Choose ‘All items, including ones that have unrecognized format’ and ‘One PST file for each mailbox’. Then click ‘Export’.

Go to the Export tab in Content search and wait for the export to complete. Refresh the status periodically—it may take some time depending on the mailbox size

Step 4: Download the PST File
Once the status is ‘Completed’, click ‘Download results’. The eDiscovery Export Tool will launch. Enter the export key found on the export page and choose the download location.

Click ‘Start’ to begin the download. When finished, navigate to your download folder to access the PST file. And that’s how you export a mailbox using the Microsoft 365 Compliance Center!.