How to clear the cache in Microsoft Teams

Situation: If Microsoft Teams fails to launch, crashes frequently, or has trouble loading stuff, or shows incorrect information, you might be dealing with a corrupt application or web cache. This tutorial will show you how to delete cached data from the Teams app and the browser-based web app.

Resolution: Delete Microsoft Teams Cache via Settings App

Note: please close the Teams first.

  1. Open the Settings by click Start icon

and then click on Settings.

  1. Click on Apps in the left pane

3. Click on Installed apps.

4. Scroll down and locate Microsoft Teams. Then, select the More (three dots) icon next to and choose Advanced options.

5. Scroll down to the Reset section and select Reset.

6. Restart the Teams and try it.

How to change the visual in Pictory AI

Pictory AI fetches visuals based on the keywords in your text. To change the visuals on a scene, please follow the below:

  • Open the project and select the scene to change the visual for.
  • Go to Visuals > Library.
  • Click on the visual you wish to use for the scene.
  • ​You will see the visual applied to the scene on the right of the screen​
  • You also have the option to upload your own visuals, under My uploads. Just upload your visuals and select them to be applied to the scene.

How to reset macOS password

Resetting a macOS password can be done using several methods depending on the version of macOS you are using and whether you have certain security features enabled. Here are some common methods:

Method 1: Using Your Apple ID

If you have linked your Apple ID to your user account, you can use it to reset your password.

  1. At the login screen, click on the question mark icon in the password field or the “Forgot all passwords?” option.

2. Follow the prompts to reset your password using your Apple ID.

Method 2: Using Recovery Mode

You can use macOS Recovery to reset your password.

  1. Restart your Mac and hold down Command (⌘) + R immediately after you hear the startup sound to enter Recovery Mode.

2. Once in Recovery Mode, select Disk Utilities.

3. Select Terminal from the menu bar.

4. In Terminal, type resetpassword and press Enter.

5. The Reset Password utility will open and reset the password.

Method 3: Using Another Admin Account

If you have another administrator account on your Mac, you can use it to reset the password for your account.

  1. Log in to the administrator account.
  2. Open System Preferences and go to Users & Groups.
  3. Click the lock icon and enter the administrator password.
  4. Select the user account you want to reset the password for.
  5. Click Reset Password and follow the instructions.

Method 4: Using FileVault Recovery Key

If FileVault is enabled on your Mac, you can use the recovery key to reset your password.

  1. At the login screen, click on the question mark icon in the password field.
  2. You will be prompted to enter your FileVault recovery key.
  3. Enter the key to reset your password.

Method 5: Using Single-User Mode (Advanced)

If you are comfortable with using the command line, you can reset your password through Single-User Mode.

  1. Restart your Mac and hold down Command (⌘) + S to enter Single-User Mode.
  2. At the command prompt, type the following commands one by one, pressing Enter after each:bashCopy code/sbin/fsck -fy /sbin/mount -uw / rm /var/db/.AppleSetupDone reboot
  3. This will force your Mac to rerun the setup assistant, where you can create a new administrator account.
  4. After setting up the new account, log in and use it to reset the password for your original account through System Preferences > Users & Groups.

Method 6: Contact Apple Support

If none of the above methods work, you may need to contact Apple Support for further assistance.

Tips:

  • Always keep a backup of your important data.
  • Regularly update your Apple ID and security settings.
  • Consider using a password manager to keep track of your passwords.

Choose the method that best fits your situation and follow the steps carefully to reset your macOS password.

Please view this step by step video:

How to Reinstall macOS from booting

Situation: The client received a return MacBook without knowing the password. They decide to reinstall macOS.

Resolution: Reinstalling macOS using 3 keyboard combinations: the Option + Command + R key combination allows you to install the latest macOS version compatible with your Mac. Here are the steps to do this: 1) Command + R for reinstalling the latest version of macOS installed on your Mac; 2) Option + Command + R for upgrading to the latest version of macOS; 3) Shift + Option + Command + R for reinstalling the version of macOS that came with your Mac.

  1. Backup Your Data: Before starting the reinstallation process, make sure to back up your important data. Use Time Machine or another backup method to ensure your files are safe.
  2. Restart Your Mac: Click the Apple logo in the top-left corner of the screen and select “Restart.”

3. Enter macOS Recovery:

As your Mac restarts, immediately press and hold Option + Command + R. Keep holding these keys until you see a spinning globe or the Apple logo with a progress bar.

This will start up your Mac from macOS Recovery over the internet, and it may take some time to load.

Note: You must have WiFi to reinstall macOS. Otherwise, you may receive this message:

Click the WiFi icon in thetop right.

4. macOS Utilities Window:

Once the macOS Utilities window appears, select “Reinstall macOS” or “Reinstall macOS [version name]” from the list of options.

Click “Continue.”

5. Follow the On-Screen Instructions:

Agree to the terms and conditions.

Select the disk where you want to install macOS. Typically, this will be your Macintosh HD or a similarly named disk.

Click “Install.”

Complete the Installation:

The installer will download the necessary files and begin the installation process. This can take some time depending on your internet speed and the size of the macOS update.

Your Mac may restart multiple times during the installation. Allow it to complete the process without interruption.

Set Up Your Mac:

After the installation is complete, your Mac will restart and present the Setup Assistant.

Follow the on-screen instructions to set up your Mac, including configuring your settings, signing in with your Apple ID, and restoring your data from a backup if desired.

Once the setup is complete, your Mac will be running the latest version of macOS compatible with your device.

How to install and use SPAMfighter

  1. Download SPANfighter.
  2. Close Outlook or any email apps.
  3. Run SPAMfighter_web.exe
  4. Enter your email address.

5. Click Install in Destination Folder.

6. Click Next.

7. Click Finish.

7. Open the email app, for example Outlook. You should see SPAMfighter folder.

8. If you click File>Options>Add-ins, you should have SPAMfighter addin.

9. if you want to block an email, right click on the email and select Block.

10. If you want to manage the SPAMfighter settings, click on Home>More…(near to Unblock).

11. You have options to manage Blacklist, Whitelist, and other options.

12. In options, you can also Filter Language Recognition.

How to modify default home page in bluehost.com

There are two methods to change your WordPress URL.

1. From your Bluehost control panel

Log in to your Bluehost control panel.

From your menu, click on ‘My Sites’. This will take you to the ‘Sites’ page Where all your websites are listed.

Select the website for which you want to change the URL and click on ‘Log in’. This will lead you to your WordPress admin page.

Next, scroll down and from the menu select ‘Setting’, this is close to the bottom of the scroll. And from the options select ‘General’.

This will take you to your general settings page. Scroll down to find the text box ‘WordPress Address (URL)’ and ‘Site Address’. Make the necessary changes here and change the URL’s to the new ones.

After you have added the new URLs, scroll down further and click on ‘Save Changes’.

Once you do that, you will see this message confirming your changes being saved.

2. From the databases

  1. First login to your Bluehost panel.
  2. Click on the ‘Advanced’ tab from the menu.
  3. Next click on the ‘File Manager’ icon under the ‘Files’ section. This will take you to your File manager page.
  4. Next click on the ‘public_html’ directory where all the website files are listed and find ‘wp-config.php’ file. Right-click on it and select the ‘View’ option.
  5. Next, search for your database name for ‘DB_NAME’, Copy the Database name from here.
  6. Next, you will need to go to your cPanel (Advanced) and click on the ‘phpMyAdmin’ icon under the database section.
  7. This will open up your phpMyAdmin interface where all the Database’s created in your accounts are present and search for your Database Name.
  8. Once you find it, click the Database and search for the ‘TablePrefix_options’ table, open this. Search your site URL and home URL. Double click on the URL and make the edits that you require. Press outside the box after making changes.

Can SonicWALL firewall block spam emails?

onicWall firewalls are primarily designed for network security, including threat prevention, intrusion detection, and ensuring safe access to internet resources. While SonicWall firewalls have advanced security features, they are not specifically designed to block spam emails directly.

However, SonicWall offers complementary solutions that can effectively handle spam email:

  1. SonicWall Email Security (SES): This is a dedicated email security solution that integrates with your email system to filter out spam, phishing attacks, and other malicious emails. SES can work alongside SonicWall firewalls to provide comprehensive protection.
  2. Unified Threat Management (UTM): Some SonicWall firewall models include UTM features that may offer basic email security capabilities, but for robust spam protection, a dedicated email security solution like SES is recommended.

To summarize, while SonicWall firewalls alone do not block spam emails, combining them with SonicWall Email Security provides a powerful solution to protect your network and manage spam effectively.

How to Manage Files on Your iPhone or iPad

The Files app, introduced in iOS 11, is the central repository for all of the files services with apps on your iPhone and iPad, like iCloud, Google Drive, Dropbox, and many more. It lets you open documents, photos, videos, and audio from any compatible app from a single point on your device.

  1. On your iPhone or iPad, open the Files app.

Don’t see the blue Files app icon on your Home Screen? Just swipe down, then search for the Files app.

2. With Files app open, you can browse to iCloud drive, On My iPhone/iPad.

3. In the Files app, search or browse for the file that you want.