Author: Bob Lin

This video shows you how to migrate RDS CALs from one Windows Server to another server. There are three options to migrate RDS CALs: 1.Automatic connection method 2.Using a web browser 3.Using a telephone ●

We will use Automatic connection method as example to migrate RDS CALs.

Step 1: Check RDS CAL migration method on source RD Server

1. In Server Manager, click on Remote Desktop Services

2. Click on Server

3. Click on Server name and then right-click on RD Licensing Manager.

4. In RD Licensing Manager, right-click on the RD Server name and click on Properties. 

5. On the Connection Method tab, verify the Connection method, Automatic connection method

In our example – you can change it in the dropdown menu. Click OK

Step 2: Establish RDS CAL migration on detonation RD Server

1. In Action Selection, check Migrate licenses from another license server to this license server.

2. In Select a reason for migrating the license: select The source license server is being replaces by this license server in our example. 

3. In Source License Server Information, enter the Source licensing server name or IP address.  

4. In License Program, select correct License program, Open License in our example and then Next.

5. Enter the Agreement number and click Next. 

6. In Product Version and License type, select the Product version, License type and Quantity.

7. It may take a few minutes to process.

Please view this step by step video;

Assuming you already have a Certificate from a Certification Authority. There are multiple way to install the Certificate depending your need. This video shows some of them.

Install Certificate by right clicking on it

Install a Certificate from Microsoft Management

Install Certificate from IIS

Install Certificate by right clicking on it

1: Right click on the certificate file and select Install Certificate.

2. Check Local machine in Certificate Import Wizard. Then click Next.  

3. Click Yes on the popup.

4. You have options to Automatically select the certificate store based on the type of certificate and Place all certificate in the following store, for example Trusted Root Certification Authorities. 

5. Click Finish on Completing the Certificate Import Wizard.

6. The import was successful.

Install a Certificate from Microsoft Management Console (MMC) 1.Type MMC on the star. 2.Double-Click to Open.

3. Click on Yes to allow MMC running.

4. Click File and then Add/Remove Snap-in.

5. Click Certificate and then Add

6. In Certificate snap-in, check Computer account.

7. With Local computer checked, click Finish. 

8. In the Certificate Console, navigate to the Certificate (Local Computer)>Personal.

9. Right-click on Certificates and then All Tasks>Import.

10. In Welcome to the Certificate Import Wizard, make sure the Local Machine is checked, click Next.

11. Browse to the certificate you download from the Certification Authority and click Next.  

12. Check Place at certificate in the following store, for example Personal. Click Next.

13. Click Finish in Completing the Certificate Import Wizard. 

14. You should have installed certificate shows up.

Install Certificate from IIS

1. Open IIS from the Server Manager>Tools

2. In the Server hostname, double-click Server Certificates under IIS.

3. Click on Complete Certificate Request. 

4. Browser the certificate you downloaded, enter the Friendly name, and the store location.  You can double-click on it to check the Certificate.

5. Now, you should have the certificate shows up.

Please view this step by step video:

To create SSL Certificate, you need to generate Certificate Signing Request (CSR) on your server and send it to a Certificate Authority. This video shows how to generate CSR on Windows Server 2019.

1. Open IIS Manger

* You can open Internet Information Services (IIS) Manager from the Server Manager>Tools

Or just type iis in the Start

2. Click on Server name

3. Under IIS, click Server Certificates.

4. In Server Certificates, click Create Certificate Request.

5. In Distinguished Name Properties, enter the info such as Command name, Organization, Organization unit, City/locality, State/province, Country/region. 

6. In Cryptographic Service Provider Properties, select Bit length, 2048 in our example.

7. Save the CSR.txt file and send it to a Certificate Authority.

Please view this step by step video:

1. With Outlook open, click File on the top left.

2. Navigate to Info>Account Settings and click Account Settings

3. In Account Settings, highlight the email address and click Change…

4. Under exchange Account Settings, move curse in the download email for the past to maximum. 

5. Click Next

6. Click Done and restart the Outlook.

7. Now, on the bottom of the emails, you should see There are more items in this folder on the server. Click here to view more on Microsoft Exchange.

Please view this step by step video:

In some situations, you may want to configure a pass through on Paloalto Firewall for a test. In our case, the client has a problem to establish the SFTP connection. They would like to configure the pass through the firewall for a test. This video shows how to setup a test policy that allows the computer IP address 10.0.220.19 pass through the firewall.

1. Go to Policies>Security.  

2. Click on Add.

3. Type the Name, SFTP test in our example, and keep others as default.

4. In the Source tab, make sure the Source Zone is trust, and Source Address is 10.0.220.19, the local computer IP address which will be used to test SFTP connection.

5. Keep other setting as default or Any.

6. Commit.

7. Now, test.

If Monitor shows Application incomplete, Session End Reason aged-out, Byes Sent successfully, but Received is 0, it may be not firewall issue. This could other end issue.

You can also check the Detailed Log View, which shows Packets Received is 0. 

Note: remember to disable the policy after the test.

please view this step by step video:

To monitor workgroup sign in status in Mitel\ShoreTel Connect, you need to assign supervisor permission to the manager. This video shows how to do so.

1.Login Mitel Connect Director in the Server.

2.Navigate to Administration>Users>Users.

3. Click on the username.

4. In General tab, check the Access license.  

5. Switch the Access license to Workgroup Supervisor.

6. Click Save to save the settings.

7. Ask the user re-login Mitel Connect. He/she should be able to monitor the workgroup status.

Please view this step by step video:

Microsoft System Center Operations Manager agent is a service that is installed on a SCOM Server for configurating data, collecting information, reporting, and measuring the health state of monitored objects such as a SQL database or logical disk, any errors on a server. This article shows you how to install the SCOM agent.

1. With Microsoft System Center Operation Manager open, click Administration on the left pane.

2. At the bottom of the navigation pane, click Discovery Wizard.

3. In the Computer and Device Management Wizard, click on the Discovery Type page, and then Windows computers.

4. On the Auto or Advanced? Page, you have two options: Automatic computer discovery and Advanced discovery.

5. We select Advanced discovery because we want to discover servers only.

6. In How do you want to discovery computers, check Scan Active Discovery, and then Configure.

Note: you can also select Browse for.

7. Type the server hostname, and then OK

8. It shows the serer and click Next to continue. 

9. In Administrator account, click Discover.

10. Select the server under Discovery Results and then click on Next.

11. In the Summary page, keep the default settings and click Finish. 

12. It starts process to install the Agent. 

13. Now, the SCOM is monitoring the server just installed the agent.

Please view this step by step video:

The Office Deployment Tool (ODT) is a command-line tool that help you to download and deploy Click-to-Run versions of Office, such as Microsoft 365 and Office Apps. This article shows you how to download and configure ODT so that you can install Office Apps on a computer or multiple computers.

1. Download ODT

2. Edit configuration file

3. Download Office

4. Install Office

5. Check Office Product IDs

1.Download ODT

•Go to this web page to download ODT

•Download Office Deployment Tool from Official Microsoft Download Center

2. Edit configuration file.

* After extracting ODT, you may have 3 the configuration files, configuration-Office365-x64.xml, configuration-Office354-x86.xml, and configuration-Office2019Enterprice.xml. 

For example, this is for Office 365-x64 bit configuration file

Assuming we downloaded ODT in C:\ODT folder and want to install Office 365 x86 bit, we re-configure the configuration-32bit.xml as shown below.

Note: 1) SourcePath could be a network drive, for example \\servername\odt.

2) OfficeClientEdition=”32″ is 32 bit version.

3) Product ID can be found step 5.

3. Download Office for installing multiple computers without accessing the Internet again.

* Run This command line to download Office 365 to a local computer so that you can install it locally without the Internet.

setup.exe /download configuration-32bit.xml

Note: That will create a Office folder and download installation files.

4. Install Office

* Now run this command line to install office 365.

setup.exe /configure configuration-32bit.xml

Note: if you want to install ODT on multiple computer, you can copy the ODT folder or share it from the network drive. Then run the command line.

Note: You can install Office without download it first. Just run the same command:

setup.exe /configure configuration-32bit.xml

5. Check Office Product IDs

If you have different Office 365vplan and would like to know their Product IDs, please check this web page:

 Product IDs that are supported by the Office Deployment Tool for Click-to-Run – Office 365 | Microsoft Docs

For example, to install Excel 2019 Volume license app on a computer. Modify the configuration file, check the product IDs web site first. The ID for Excel 2019 Volume license is Excel2019Volume

Edit the configuration file by modifying the Product ID=Excel2019Volume. 

Now, run the command:

setup /configure configuration-Excel2019Volume.xml

Please view this step by step video:

Microsoft System Center Operation Manager (SCOM) is a part of System Center suite. You can use SCOM to monitor health, capacity, and usage across applications, workloads, and infrastructure. This article shows you how to install Operation Manager based on SCOM 2019.

A.SCOM 2019 System Requirements

•Supported Server OS – Windows Server 2016 and 2019

•SQL Server Requirements – SQL Server 2016, 2017, and 2019

•SQL_Latin1_General_CP1_CI_AS

•SQL Server Full Text Search

•SQL Reporting Service

•IIS, ASP.NET 4 for Web console.

•Hardware requirement: Microsoft Azure, Virtual Machines, Physical Servers with minimum 4-core 2.66 GHz CPU, 8GB RAM, 10GB disk spaces.

•Firewall configuration: Inbound ports: TCP 1433, 1434, 135/443.

If you don’t meet the reequipments, you may receive these message when install SCOM.

B. SCOM Installation

1.Log on to administrative account

2.Run Operations Manager Setup.exe, and then click Install

3. On the Getting Started, check features you want to install, and then Next.

4. Select installation location, and then click Next.

5. On the Prerequisites page, review and resolve any warnings or errors.

If all requirements are met, click Next.

6. On the Configuration, Specify an installation option page, select Create the first Management server in a new management group, type a name for your management group, and then click Next.

7. On the Configuration, Configure the operational database. Enter the Server name and instance name box. The default instance name  is MSSQLSERVER.

Note: If you installed SQL Server by using the default instance, you only must type the server’s name.

8. Enter Database name, Data File folder, and then click on Next.

9. In SQL Server instance for reporting services, click Next to continue.

If you didn’t install SQL reporting service, you will need to download and install it first.

10. In Report Server Configuration Manager, setup service account.

11. Setup Database by clicking on Change Database.

12. On Change Database, check Create a new report server database, and then Next.

13. Configure Database Server.

14. You may want to Test Connection.

15. Configure Credentials and click Next.

16. Confirm the Change Database.

17. Process and Finish.

18. Configure web site.

19. Select an authentication mode for use with Web console. 

20. Configure Operation Manager accounts

21. Diagnostic and usage Data

22. Click Install on Installation Summary.

23. Process the installation.

24. Complete the installation.

25. The SCOM is ready and running.

Please view this step by step video:

With Mitel Connect Directory, you can generate different reports to meet management requests. This article shows you how to do so. 

1. With the Mitel Connect Directory open, Click Report icon.

2. With the Report open, you have these options: Call Details, Web Conference, and Report Options.

3. In the Call Details, you can select report type such as Account Details Report, User Activity Summary Report, User Activity Details Report, and Workgroup Agent Detail Report.  

4. To run a report, you can setup date and time.

5. If you would like to generate an extension report, click Add.  

6. This is an example of the report.

Please view this step by step video: