Author: Bob Lin

To send Ctrl+Alt+Del over Remote Desktop Connection, use this combination.

Ctrl + Alt + End

1. Click on Star, and then Settigns.

2. If you see You’re up to date. You are good to go.

3. If you do see the Windows update is available to downloads and install, go head to install it.

4. If you see Restart required, the Windows update has been installed, click Restart now to restart the computer.

Please view step by step video:

Yes, it is possibe. this is quoted from Zoom:

The feature to join multiple meetings simultaneously from the Zoom desktop client allows participants to participate in or monitor multiple meetings at the same time. This is ideal for support staff who may need to monitor multiple meetings at the same time.

Once the setting is enabled, you can join multiple meetings by clicking on the join URL or navigating to https://zoom.us/join and entering the meeting ID. The Join button in the Zoom client will only work for the first meeting that you join.

1. With the Outlook running, go to File>Options.

2. Click Mail on the left and then Signature.

3. Click image icon next to Business Card with red mark. Browse to the saved image location.

4. Highlight the image and click on Insert.

5. Click OK to save the settings.

1. Download the “Show or hide updates” troubleshooter package now.

2. Run it from the computer and click Next.

3. Click Hide updates (or Show hidden updates.).

4. Check the update you want to hide.

5. Click Next to finish.

Add an event or reminder to your calendar right from the taskbar. On the taskbar, select the date and time, then enter your details in the text box that says. Add an event or reminder.

With Windows 10 and OneDrive, you can keep your Documents, Pictures, and Desktop folders automatically backed up with OneDrive. In a case you lose your documents, yuo can restore them fro mOneDrive quickly.. On the right side of the taskbar, select OneDrive  > More  > Settings. On the AutoSave tab, select Update folders and specify which folders you’d like to automatically sync.

Q: The WFH user has one monitor at home computer and two monitors in the office computer. How can she access the second monitor of the remote Desktop?

A: She may have many options. Try this first.

1. Hold Tab+Alt keys together and release Tab key. Now, select the application you want to work on.

Then you can use Alt+Space, and select ‘Move’.

2. Hold Alt key, continue pressing tab key until you see the application you want to work on. Release both keys.

They are many other suggestions online. Quoted here:

You can either move your application like the above answer mentions

(alt+tab) – to select the application

(alt+space) – to open options

(m) – to start moving

this will not work if the application is already fullscreen. In that case,

use (alt+space) and (R) to restore the application

and then use (alt+space) and (m) combination to start moving

Another way (not sure if this will work on < windows 10) is to use

win+shift+ctrl+(left/right) after selecting the application

Call the main number.

When the greeting plays, press 9

Enter the extension number of the voicemail box you want to check

Enter the password for that VM box followed by #.

Or try this one.

Call your company mail phone number and enter your extension.

Wait until the voicemail prompt comes up. When you hear the voicemail greeting, hit * key.

Enter your voicemail password and check message.

You can configure Mitel Connect or on Mitel Connect Director to forward the call to your mobile phone. Here is how.

Administrator can setup in Mitel Connect Director

1. in ROUTING>PHONES, enter mobile phone info.

2. In ROUTING>RING ME, check options “when my Availability state is”

and if enabling Simultaneously ring

3. In ROUTING>AVAILABILITY STATE, check the Call forward condition.

The user can setup in Mitel Connect

1. Click on Connect and select Settings.

2. Assuming you want to simultaneously ring on both office phone and mobile phone, and 5 ring before incoming calls are routed to voicemail.

3. Assume you are out of the office and don’t want to answer the phone.

Please view this step by step video: