Author: Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

Learning Objects of Deploy a website to Azure with Azure App Service

  • Scale an App Service web app to efficiently meet demand with App Service scale up and scale out
  • Deploy and run a containerized web app with Azure App Service

Can’t access shared network drive because of DNS

Situation: The client has a problem to install Office 365 because of the DNS. After they changed the DNS to 8.8.8.8, they can install the Office 365. Then they can’t access shared network drive.

Troubleshooting: Changing the DNS back to the domain DNS IP addresses fixes the problem.

Can’t install office 365 on a new PC

Situation: The client has a new computer, but can’t install Office 365 in Office web site. The website shows page can’t display.

Troubleshooting: We can’t download Office ODT to install Office 365. We believe it is DNS. We fix the problem by changing the default DNS to 8.8.8.8.

“GlobalProtect is not licensed for this feature or device”.

Situation: The client has a Windows Surface. When we try to install GlobalProtect on the Surface, we get this message: “Globalprotect is not licensed for this feature or device”.

Troubleshooting: Based on this article

About GlobalProtect Licenses

Mobile app for endpoints running iOS, Android, Chrome OS, and Windows 10 UWP need a license. We have opened a case with PA support. They confirm it.