Author: Bob Lin

Q: My laptop running 10 crash and need to re-install it. Where can I get Windows 10 DVD?

Chicagotech.net: Click this link: download windows 10 or copy this link: https://www.microsoft.com/en-us/software-download/windows10   to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10 If you have problems booting from a boot disc, you may have UEFI BIOS: Insert the Bootable Installation Media, then go into your BIOS and make the following changes: 1. Disable Secure Boot 2. Enable Legacy Boot 3. If Available enable CSM 4. If Required enable USB Boot 5. Move the device with the bootable disc to the top of the boot order 6. Save BIOS changes, restart your System and it should boot from the Installation Media Chicagotech.net:

Q: My laptop running 10 crash and need to re-install it. When re-install it, it popup for the product key which I don’t have. What should I do?

Chicagotech.net: Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option ‘I am Reinstalling Windows 10 on this PC’, and activation will not be an issue, your PC willhave a digital entitlement stored on the Microsoft Activation Servers Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

Assuming you have create a IPSec VPN on Paloalto Firewall, these are the steps to create VPN group and users.

1. To create VPN group, go to Device>Local User Database, click Add to create VPN Users group.

Navigate to Device>Authentication Profiles, click Add. Enter the Name, select Type, and Username Modifier to create the Profile.

Click Advanced, and then click Add to add group you create at 1.

2. To create and add a user to the VPN group, go to Device>Local User Database, click Users and then Add.

Now, go back to the VPN group to add the user you just created.

3. Save all configuration and test it.

Q: We are re-configure our VPN. How can we collect Azure VPN configuration file?

chicagotech.net: run these command lines:

1. Install-Module -Name AzureRM.
2. Add-AzureAccount
3. Get-AzureVNetConfig -ExportToFile c:\azure\networkconfig.xml

Note: if you don’t have c:\azure folder, please creat it first.

Q: How do you check the pre-share key in Azure VPN?

chicagotech.net: you need to use powershell, for example:

Install-Module -Name AzureRM

Get-AzureVNetGatewayKey -VNetName “Chicagotech_VN” -LocalNetworkSiteName “chicagotech_LAN”

”

Q: I have a problem after installing Windows 10 update. How can I undo it?

chicagotech.net: you can choose to go back to previous build. Windows Key+i > Update & security > Recovery > Go back to previous Build.

Q: Our Malwarebytes software mat stop working and need to restart the Malwarebytes services. I would like to create a batch file to restart it remotely. How can I do it?

chicagotech.net: you can use SC command line, foe example: SC \\computername start SCCommService. To find the service name, run service and go the properties. Or use SC  \\COMPUTERNAME query command.

Deployment Image Servicing and Management (DISM) tool is a command-line tool that can be used to service and prepare Windows images, including those used for Windows PE, Windows Recovery Environment (Windows RE) and Windows Setup. DISM can be used to service a Windows image (.wim) or a virtual hard disk (.vhd or .vhdx). DISM comes built into Windows and is available through the command line or from Windows PowerShell.

To use the DISM, please follow these stpes:

1. an elevated command prompt.
2. Type the following command, and then press Enter. DISM.exe /Online /Cleanup-image /Restorehealth
3. if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

Q: What’s Windows RE and WinReTools?

Chicagotech.net: Windows Recovery Environment (WinRE) is a recovery environment that can repair common causes of unbootable operating systems. By default, if you install Windows using media created from Windows Imaging and Configuration Designer (ICD), you’ll get a dedicated WinRE tools partition on both UEFI and BIOS-based devices, located immediately after the Windows partition. This allows Windows to replace and resize the partition as needed.

WinRE includes these tools:

1. Automatic repair and other troubleshooting tools.
2. Push-button reset, which enables your users to repair their own PCs quickly while preserving their data and important customizations, without having to back up data in advance.
3. System image recovery which restores the entire hard drive.

Q: How do you enable or disable popup in Microsoft Edge?

chicagotech.net: Click on 3 dots on the top of right. Click Settings and then Advanced. Under Media autoplay, you will have option to Allow, Limit and Block.