How to take screenshot on Chromebook

This article shows how to take screenshot in Chromebook and transfer it to the Google drive or another computer.

1. Press Ctrl + Show windows at the same time

2. The screenshot popup. Click Show in folder.

Or you can open file folder by clicking on Lunch icon.

Then click on Files

If you don’t see the Files, click arrow up key. 

Now, you should see all folders such as Docs, Files, Google drive.

3. Click on Files, you should see the screenshot yuo just took in Download folder. 

* You can also find all screenshots took recently in Recent folder.

Or you may see them under Images.

4. You can copy or cut the screenshot to Google drive. 

Please view this step by step video:

How to Configure failover site-to-site VPN on Paloalto Firewall

This video shows how to configure a failover IPSec VPN between PA-850 firewall and AWS. Assuming the AWS has configured their IPSec VPN and sent the configuration file to you. Here are the steps:

Step 1: Configure Tunnel

Step 2: Create IKE Crypto Profile

Step 3: Configure IKE Gateway

Step 4: Configure IPSec Crypto

Step 5: Configure IPSec Tunnel

Step 6: Configure Virtual Router

Step 7: configure Security and Policy Rules

Step 8: Create a tunnel monitor for failover

Step 9: Commit the configuration and test

Step 1: Configure Tunnel

AWS configuration

 edit network interface tunnel units tunnel.1

  set ip 169.x.x.26/30

  set mtu 1427

On PA-850

1. With Paloalto web utility open, Go to Network >Interface > Tunnel tab.

2. Click Add to create a new tunnel interface.

3. Enter the following parameters:

* Name: tunnel.1

•Virtual router: (select the virtual router you would like your tunnel interface to reside)

•Click OK to save the settings.

* Re-open Tunnel.1

* Create a new Security Zone. Or you can create the zone in Network>Zones

•Enter Zone name, for example AWS

•Click on Add under Interface

•Select the Tunnel.1 which you just created.

* Click OK to save the settings.

•We need to configure ip-address since we intend to run dynamic routing protocols over the tunnel interface. However, if the Tunnel interface is in the zone where the traffic run Static Routing, configuring ip-address on the tunnel interface is optional

•To configure IP Address, click on IPv4 tab.

•Click Add

•Entre the public IP address for connecting to AWS.

* You may want to create a Management Profile, PING-Only in our example

* The Tunnel.1 setting looks like this

Step 2: Create IKE Crypto Profile

AWS configuration

 configure

 edit network ike crypto-profiles ike-crypto-profiles vpn-xxxx-0

  set dh-group group2

  set hash sha1

  set lifetime seconds  28800

  set encryption aes-128-cbc

On PA-850

•Go to Network>Network Profiles>IKE Crypto.

•Click Add

* Enter the IKE Crypto profile (IKEv1 Phase-1) parameters, which should match on the remote firewall for the IKE Phase-1 negotiation to be successful.

Step 3: Configure IKE Gateway

AWS Configuration

edit network ike gateway ike-vpn-xxxx-0

  set protocol ikev1 ike-crypto-profile vpn-xxxx-0 exchange-mode main

  set protocol ikev1 dpd interval 10 retry 3 enable yes

  set authentication pre-shared-key key xxxx

  set local-address ip 12.x.x.130

  set local-address interface ethernet1/1

  set peer-address ip 52.x.x.251

On PA-850

•Go to Network>Network Profiles>IKE Gateway.

•Click on Add to configure the IKE Phase-1 Gateway.

* Enter these local and peer IP addresses and info to match AWS configuration.

•Click on Advanced Options

* The IKE Gateway configuration looks like this

Step 4: Configure IPSec Crypto

AWS Configuration

 edit network ike crypto-profiles ipsec-crypto-profiles ipsec-vpn-xxxx-0

  set esp authentication sha1

  set esp encryption aes-128-cbc

  set dh-group group2 lifetime seconds 3600

 On PA-850

* Go to Network>Network Profiles>IPSec Crypto

* Click Add to create a new Profile

•Configure the IPSec Crypto profile to specify protocols and algorithms for identification, authentication, and encryption in VPN tunnels based on IPSec SA negotiation (IKEv1 Phase-2), which should match AWS configuration

* IPSec Crypto Profile looks like this

Step 5: Configure IPSec Tunnel

AWS Configuration

set zone untrust network layer3 tunnel.1

On PA-850

•Go to Network>IPSec Tunnels.

•Click Add to create a new IPSec Tunnel.

* In the General window select the Tunnel Interface, the IKE Gateway and IPSec Crypto Profile you just created above to set up the parameters to establish IPSec VPN tunnels between firewalls.

* IPSec Tunnel configuration looks like this

Step 6: Configure Virtual Router

AWS Configuration

set network virtual-router default interface tunnel.1

 edit network tunnel ipsec ipsec-tunnel-1

  set auto-key ipsec-crypto-profile ipsec-vpn-xxxx-0

  set auto-key ike-gateway ike-vpn-xxxx-0

  set tunnel-interface tunnel.1

  set anti-replay yes

On PA-850

* Go to Network>Virtual Routers.

* Click on your Virtual router profile

* Click Static Routes and then Add to add a new route for the network that is behind the other VPN endpoint 

•Be sure to use the proper Tunnel Interface.

•Note: If we configure failover, the Metric # should be bigger for example the first tunnel is 10 and second tunnel Metric is 20.

•Virtual Router configuration looks like this

Step 7: configure Security and Policy Rules

AWS Configuration

 edit rulebase pbf rules pbf-vpn-vpn-xxxx-0

  set action forward nexthop ip-address 169.x.x.25

  set action forward egress-interface tunnel.1

  set action forward monitor profile tunnelmonitor disable-if-unreachable yes ip-address 169.x.x.25

  set source LAN-CIDR source-user any destination VPC-CIDR application any service any

  set from zone trust

  set disabled no

On PA-850

* By default the ike negotiation and ipsec/esp packets would be allowed via the intrazone default allow.

If you wish to have more granular control, you could specifically allow the required traffic and deny the rest.

Step 8: Create a tunnel monitor for failover

AWS Configuration

edit network profiles monitor-profile tunnelmonitor

  set interval 2 threshold 5 action fail-over

On PA-850

•Repeat above 1 to 7 steps to create a second IPSec Tunnel with different parameters.

•Go to Network>Virtual Routes

•Select the default

•Click on Static Routes

•Select the Route we configured before, Route to AWS in our example

•Check Path Monitoring, and enter info based on AWS configuration

•Note 1: you configure Path Monitoring on the first IPSec tunnel only Note: Destination IP is Tunnel Interface next Hop IP, 169.x.x.25 (169.x.x.26/40)

* Go to Network>IPSec Tunnels
* Select each Tunnel
* Check the first Tunnel Monitor
* Enter the destination IP 169.x.x.25 in our example
* Go to the second tunnel’ Monitor, enter destination IP 169.x.x.223 in our example
* Click OK to save the settings.

Step 9: Commit the configuration and test

To check the IPSec Status, go to Network>IPSec Tunnels

Or ping other side IP address for example ping 10.60.3.12

And check the Monitor

To test failover, you can change the first tunnel monitor IP address, for example 169.x.x.25 to 169.x.x.1 which is not a good Ip address so that the Tunnel 1 status is red and not available. The ping other side IP address. You can check the monitor to find which tunnel issuing.

In below example, we ping other side IP 10.60.3.12 using tunnel3. After the Tunnel3 doesn’t work, we can ping 10.60.3.12 using Tunnel4. Then we use Tunnel3 fix the problem.

Please view this step by step video:

How to Configure IPSec VPN between Paloalto Firewall and AWS

This atile shows how to configure a site-to-site VPN between PA-850 firewall and AWS. Assuming the AWS has configured their site-to-site VPN and sent the configuration file to you. Here are the steps:

Step 1: Configure Tunnel

Step 2: Create IKE Crypto Profile

Step 3: Configure IKE Gateway

Step 4: Configure IPSec Crypto

Step 5: Configure IPSec Tunnel

Step 6: Configure Virtual Router

Step 7: configure Security and Policy Rules

Step 8: Commit the configuration and test

Step 1: Configure Tunnel

AWS configuration

 edit network interface tunnel units tunnel.1

  set ip 169.x.x.26/30

  set mtu 1427

 On PA-850

1. With Paloalto web utility open, Go to Network >Interface > Tunnel tab.

2. Click Add to create a new tunnel interface.

3. Enter the following parameters:

* Name: tunnel.1

•Virtual router: (select the virtual router you would like your tunnel interface to reside) Click OK to save the settings.

* Re-open Tunnel.1

* Create a new Security Zone. Or you can create the zone in Network>Zones

•Enter Zone name, for example AWS

•Click on Add under Interface

•Select the Tunnel.1 which you just created.

Click OK to save the settings.

•We need to configure ip-address since we intend to run dynamic routing protocols over the tunnel interface. However, if the Tunnel interface is in the zone where the traffic run Static Routing, configuring ip-address on the tunnel interface is optional

•To configure IP Address, click on IPv4 tab.

•Click Add

•Entre the public IP address for connecting to AWS.

* You may want to create a Management Profile, PING-Only in our example

* The Tunnel.1 setting looks like this

Step 2: Create IKE Crypto Profile

AWS configuration

 configure

 edit network ike crypto-profiles ike-crypto-profiles vpn-xxxx-0

  set dh-group group2

  set hash sha1

  set lifetime seconds  28800

  set encryption aes-128-cbc

On PA-850

•Go to Network>Network Profiles>IKE Crypto.

•Click Add

* Enter the IKE Crypto profile (IKEv1 Phase-1) parameters, which should match on the remote firewall for the IKE Phase-1 negotiation to be successful.

Step 3: Configure IKE Gateway

AWS Configuration

edit network ike gateway ike-vpn-xxxx-0

  set protocol ikev1 ike-crypto-profile vpn-xxxx-0 exchange-mode main

  set protocol ikev1 dpd interval 10 retry 3 enable yes

  set authentication pre-shared-key key xxxx

  set local-address ip 12.x.x.130

  set local-address interface ethernet1/1

  set peer-address ip 52.x.x.251

 top

On PA-850

•Go to Network>Network Profiles>IKE Gateway.

•Click on Add to configure the IKE Phase-1 Gateway.

  • Enter these local and peer IP addresses and info to match AWS configuration.

•Click on Advanced Options, select default as IKE Crypto Profile and 5 as Interval.

* The IKE Gateway configuration looks like this

Step 4: Configure IPSec Crypto

AWS Configuration

 edit network ike crypto-profiles ipsec-crypto-profiles ipsec-vpn-xxxx-0

  set esp authentication sha1

  set esp encryption aes-128-cbc

  set dh-group group2 lifetime seconds 3600

 On PA-850

* Go to Network>Network Profiles>IPSec Crypto

* Click Add to create a new Profile

•Configure the IPSec Crypto profile to specify protocols and algorithms for identification, authentication, and encryption in VPN tunnels based on IPSec SA negotiation (IKEv1 Phase-2), which should match AWS configuration

* IPSec Crypto Profile looks like this

Step 5: Configure IPSec Tunnel

AWS Configuration

set zone untrust network layer3 tunnel.1

On PA-850

•Go to Network>IPSec Tunnels.

•Click Add to create a new IPSec Tunnel.

* In the General window select the Tunnel Interface, the IKE Gateway and IPSec Crypto Profile you just created above to set up the parameters to establish IPSec VPN tunnels between firewalls.

* IPSec Tunnel configuration looks like this

Step 6: Configure Virtual Router

AWS Configuration

set network virtual-router default interface tunnel.1

 edit network tunnel ipsec ipsec-tunnel-1

  set auto-key ipsec-crypto-profile ipsec-vpn-xxxx-0

  set auto-key ike-gateway ike-vpn-xxxx-0

  set tunnel-interface tunnel.1

  set anti-replay yes

On PA-850

* Go to Network>Virtual Routers.

* Click on your Virtual router profile, default in our example.

* Click Static Routes and then Add to add a new route for the network that is behind the other VPN endpoint 

•Be sure to use the proper Tunnel Interface.

•Virtual Router configuration looks like this

Step 7: configure Security and Policy Rules

AWS Configuration

 edit rulebase pbf rules pbf-vpn-vpn-xxxx-0

  set action forward nexthop ip-address 169.x.x.25

  set action forward egress-interface tunnel.1

  set action forward monitor profile tunnelmonitor disable-if-unreachable yes ip-address 169.x.x.25

  set source LAN-CIDR source-user any destination VPC-CIDR application any service any

  set from zone trust

  set disabled no

On PA-850

* By default the ike negotiation and ipsec/esp packets would be allowed via the intrazone default allow.

If you wish to have more granular control, you could specifically allow the required traffic and deny the rest.

Step 8: Commit the configuration and test

To check the IPSec Status, go to Network>IPSec Tunnels

Or ping other side IP address for example ping 10.60.3.12

And check the Monitor

Please view this step by step video:

Manage Remote Desktop Connection Display

More and more people are working from home and use Remote Desktop Connection to access their office computers. This article shows how to manage the Remote Desktop Connection display.

* To manage the Remote Desktop display, click Show Options in Remote Desktop Connection.

* Then click on Display tap.

1.The client PC has one monitor and host have multiple monitors

* In this situation, You should uncheck Use all my monitors for the remote session.

* If you check Use all my monitors for the remote session, you see only the main display and can’t see other monitors.

2. If each of the client and host has two monitors. You can check Use all my monitors for the remote session so that you can extend these displays

3. If you want to have full screen on the Remote Desktop,  you may move the curse to Large under Display configuration.

4. It is recommended to check Display the connection bar when I use the full screen so that you can switch the local desktop and remote desktop quickly. 

Please view this step by step video:

How to setup or change Office 365 user login email address

The client has two domain names, username@domainA.com and username@domainB.com. Currently, the default login name is username@domainA.com. They would like to change the default login to username@domainB.com. This video shows how to change the Office 365 default login domain name.

1.Change the default email address

•Login Office 365 admin account.

•Go to Admin>Exchange admin center.

* Click on mailboxes under recipients

* Double-click on the user you want to change the default email address.

* Click on email address

* Setup default email address using SMTP type.

Note: If you have on-primer Active Directory and can’t make the change on Office 365, login your local Domain Controller to setup the default email address.

* You do that by going to User’s Properties>Attribute Editor>ProxyAddresses

* Search the user you want to make the change. 

* Click on the user.

* Click on Manage username

* Change the user’s domain and click on Save the change.

* You should receive Username updated popup which confirms the username has been updated from user@DomainA.com to user@DomainB.com

Also please refer to this post: How to change AD default login email address

Please view this step by step video:

How to manage junk emails in Outlook

The Outlook Junk Email Filter moves suspected spam to the Junk Email folder based on the level of junk email protection. This article shows how to manage the junk emails.

1.With Outlook open, find one junk email from the Inbox or Junk Email folder.

* In our example, Goldstar in Junk Email folder.

2. Right click on the junk email, Goldstar, and then click on Junk>Junk E-mail Option.

3. Select the level of junk email protection you want, for example High.

4. Click OK to save the settings.

Please view this step by step video:

How to manage junk emails in Outlook

Switch between Tablet mode and Desktop mode in Windows 10

Tablet mode is designed for phone or pad device. If you have a touchscreen Laptop or Notebook, you may want to switch from Tablet mode to Desktop mode. This article shows how to do so.

1. The easy way from Tablet mode to desktop mode is clicking on the Notification icon.

Then, click on Tablet mode to tur it off.

2. If that doesn’t work, go to Settings>Tablet mode.

In Tablet mode, you can select mode.

Select switch option when sign in.

After the switch, you may need to restart the Windows.

Please view this step by step video: