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Run Outlook Repair Tool
1. Create a contact. To do that, start the Active Directory Users and Computers. Right-click Users>New>Contact. Type a name and click Modify>SMTP, and then click OK to create the custom SMTP mail address. Type the SMTP e-mail address, click OK, click Next, and then click Finish.
3. Configure Mail Forwarding. Start the Active Directory Users and Computers. Right-click the mail-enabled user, and then click Properties>Exchange General>Delivery Options>Forwarding Address>Forward to>Modify. Click the mail-enabled user or the mail-enabled contact, click OK and then click OK again.
NOTE: The forwarding address can be any mail-enabled object such as distribution groups (if more than one contact), security groups, public folders, and other related items.
How to empty the Deleted
Items upon exiting
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